Information on Business customs

Q: Describe Jamaica's business customs and etiquettes.

A: Our business culture builds upon respect and politeness.

During negotiations, Jamaicans are typically straight forward and direct and we appreciate the same in return. None "beating around the bush" and no games.

We value good manners and tact and do not appreciate aggressiveness. To us relationship in business in more valuable than the business itself.

Setting up meetings in advance is generally easy to do...but you must confirm a few days before the meeting that you will still be there.

Though we are "easy going" in our everyday lifestyle, we expect to get our business meetings started on time.

The meeting may be formal, but typically will have a friendly tone. Bargaining is customary, so you are better served if you leave your best offer for last. Taking our time to do things is not considered a rude behavior.

When we meet a business contact for the first time we expect respect. Do not try to be overly familiar or friendly. Shake hands, look us directly in the eye, and greet. Once we get to know each other, then we will let you know you can call us by first name or nickname. Jamaicans use nicknames a lot, even in business.

If dining is involved in your business meeting, just watch and emulate. Typically our dining etiquette are informal with a few pointers: Don't sit until you are instructed where to sit. Do not start eating until the host starts. Put the knife in the right hand and the fork in the left.

As for attire, the climate is hot, so we wear lose clothes: "bush jacket," golf shirts, Khaki slacks for casual business, but suit and ties for meetings. Women wear suits and dresses.